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Introduction to the Disability Discrimination Act

Looking for Access consultancies, DDA auxiliary aids and public access equipment – Try our Independent Living section

The Disability Discrimination Act (DDA) is about to have a dramatic impact on the way millions of businesses and organisations deliver their goods and services to people with disabilities. And whilst service providers may be keen to address their obligations under this legislation, for many the task of identifying just what they need to do and how to go about doing it, could prove to be a daunting one.

Recognising these challenges, Good Access Guide has developed strategic partnerships with a number of UK manufacturers, and suppliers of access products to assist service providers to effect reasonable adjustments as required in accordance with the DDA. The result is Good Access UK, a developing national network of service agents delivering appropriate and cost effective access, training and equipment solutions right across the country.

So, if you are looking to improve the way you serve the needs of ALL customers, we have the solutions and the team to help.

Check out our range of services below.

Access Audits and appraisals
For most service providers an access audit is the starting point for a planned programme of access improvements and adjustments. We offer a comprehensive range of tailored auditing services.

Disability Equality and DDA Training
Achieving inclusive access will almost certainly mean effective staff equality training. We can tailor training solutions to suit the needs of most service providers.

Auxiliary Aids and Equipment
Since 1st October 1999, service providers have been obliged to provide auxiliary aids and services to assist disabled people to access their goods or services. We offer a wide range of quality products at very competitive prices.

Adjustments to the built environment
By 1st October 2004 service providers will have had to have made “reasonable adjustments” to the physical features of their premises to overcome the barriers to access faced by disabled people. We can facilitate permanent and semi permanent access solutions to address these obligations.

Website design
There are three very good reasons for having an accessible website: The law says you should. Websites are classed as a service under the Disability Discrimination Act, it makes good business sense and it's morally the right thing to do. We can carry out a Website Accessibility Audit on your existing site – enabling you to plan your path to compliance with the DDA. The audit details the problem areas, who they effect and ways to remedy them. To find out if your website needs an audit apply for your free Accessibility SnapShot.